Privacy Policy

Please read this policy to understand how we will use your personal data

About this us and this policy

K3 Capital Group Limited (“we”, “us” or “our”) are committed to protecting and respecting your privacy.

This policy (together with our Website Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting k3capitalgroupplc.com or k3hub.co.uk (our site) you are accepting and consenting to the practices described in this policy.

For the purpose of the data protection legislation (including the Data Protection Act 1998 and General Data Protection Regulation 2016 as amended and replaced from time to time together with any regulatory guidance and codes of conduct as updated from time to time) (the Legislation), we are the data controller. Our company number is 06102618 and our registered address is KBS House, 5 Springfield Court, Summerfield Road, Bolton, BL3 2NT.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Information we collect from you

We will collect and process the following data about you:

Information you give us.

  • This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise.
  • It includes information you provide when you report a problem with our site.
  • The information you give us may include your name, address, e-mail address and phone number.

Information we collect about you.

With regard to each of your visits to our site we will automatically collect the following information:

  • technical information;
  • information about your visit and any phone number used to call our customer service number.

Information we receive from other sources.

This is information we receive about you if you use any of the other websites we operate or the other services we provide.

We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).

We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Uses made of the information

We use information held about you in the following ways:

Information you give to us.

We will use this information:

  • to provide you with the information and services that you request from us or to otherwise deal with your enquiries;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you.

We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is relevant and is presented in the most effective manner for you and for your computer;
  • as part of our efforts to keep our site safe and secure.

Information we receive from other sources.

We will combine this information with information you give to us and the information we collect about you.

We will use this information for the purposes set out above (depending on the types of information we receive).

We will store your personal data for as long as needed for the purpose and use set out in clause.

Disclosure of your information

You agree that we have the right to share your personal information with:

  • Any member of our group, which means our subsidiaries as defined in section 1159 of the Companies Act 2006.
  • Selected third parties including:
    • business partners, suppliers and sub-contractors for the provision of any information or services requested by you;
    • analytics and search engine providers that assist us in the improvement and optimisation of our site;
    • credit reference agencies for the purpose of assessing your credit score where this is a condition of us providing services to you.

We will disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of Use and other agreements; or to protect our rights, property, or safety or that of our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Data security

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

Marketing: You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@k3capitalgroupplc.com.

Access to information: The Legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Legislation at any time in writing. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Rectification: The Legislation gives you the right to ask us to correct any inaccuracies contained in any personal data we hold about you. You may make such a request at any time by contracting us at info@k3capitalgroupplc.com.

Erasure: You have the right to be forgotten, which can be exercised by contracting us at info@k3capitalgroupplc.com. The right to be forgotten applies:

  • where we no longer need to use your personal data;
  • to the extent that we have relied on your consent to process data, where you have withdrawn that consent;
  • where you object to the processing of your data by automated means and we have no overring legitimate interest to continue such processing;
  • where we have processed your personal data unlawfully;
  • where your personal data has to be erased in order to comply with any applicable laws

Restriction or objection of processing: Your rights to object to or request that we restrict processing your personal data can be exercised by contacting info@k3capitalgroupplc.com. The right to restrict to processing applies where:

  • the accuracy of the data is contested;
  • the processing is unlawful;
  • we no longer need your personal data for the purposes set out herein or as otherwise notified to you;
  • you have objected to processing and such processing may be objected to where that processing is being conducted;
  • by automated means;
  • for the purposes of direct marketing

Data portability: You have the right to receive your data in a structured, commonly used and machine readable format and have the right to transmit such personal data to another data controller without hindrance from us where such data is processed with your consent or in order to perform a contract with you. You can also exercise the right at any time by contacting us at info@k3capitalgroupplc.com.

Withdrawing consent: To the extent that we have relied on your consent to process data, you may withdraw such consent at any time by contacting us at info@k3capitalgroupplc.com.

In order to comply with any of your requests and rights, we may request such information as we may legally and reasonably require in order to verify the validity of the request as well as your identity in order to be able to meet the request.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@k3capitalgroupplc.com.

You may lodge a complaint with the Information Commissioner with regard to this privacy policy or our handling of your personal data.